Who is SERVPRO and Why choose us?
Rey Luna – Sales & Marketing
I’m greatly enjoying my new position here at SERVPRO of Harlingen/San Benito. I’ve always been in the marketing and advertising field, but never for the restoration sector. One of the things I enjoy the most is sharing all the information I’m constantly learning, from specialized certification courses, or from watching our experienced techs in the field.
I will never look at construction the same way again!
I always get the same reaction every time I’m telling my friends and family about what I do… “I should’ve called you guys!”
The fairly typical scenario we’ve probably all had the misfortune to witness: broken/leaky pipe. It’s more of a common occurrence than I first believed. It’s a major pain to deal with. More so out of inconvenience than anything else. It’s not really that large of a situation to call up your insurance company and file a claim.
The last thing you want to have to do is file a claim and mess with your insurance. So, what do you do?? Guess you grab some towels and buckets and cancel your weekend plans, right?
Guess again! Not so fast!
You may ask: “Well what’s the harm in picking up the mess? It has to get done, right?”
The issue is really about all the things that are lying beneath the surface… behind the walls, under the carpet/tile. The things we don’t see.
- Do you have pets? No matter how well you’ve cleaned up after them, they leave behind all kinds of germs and bacteria, and when they come back into contact with water, those harmful toxins are reactivated and can leave foul odors/stains, or even worse… get you and your family sick.
- What year was your home built? This may seem like a pointless question at first, but it really helps us find out what tools we’re gonna need to get the job done the right way. See, in the early ’90s, there was a large amount of Chinese Dry Wall being used in home construction. The difference in this type of drywall is that it is a lot more dense, heavier and may even contain metal. This plays a big role in how long we’d need to leave drying equipment set up.
The type of insulation of your home is another factor to consider. Carpet? Type of carpet pad? Type of tile? Ceramic? Subfloor? Plank wood floor? You get the idea.
- Relative Humidity. Well you can just open a window, right? That’ll dry it out, right? Relative Humidity. That’s the difference between humidity in the home vs. outside the home. And the difference in whether you might get mold or not. Unless you have the equipment to test the moisture levels in the air, then it may not be the best idea.
You may be able to mop up the surface, but that’s as far as most will be able to reach. It’s the water you don’t see that becomes the problem. Can’t exactly mop behind your walls, or under your tile. A few weeks may go by and you’ll notice a funky smell that never really goes away… and that’s when you’ll know: mold.
Although at first thought, it may seem like unnecessary, fancy solutions to a simple problem… it’s honestly way more than that. Getting in front of the problem to prevent secondary damage is what SERVPRO does best.
So next time you experience any kind of unexpected mishap, test us out and see what SERVPRO of Harlingen/San Benito can do for you.