Recent Why SERVPRO Posts

SERVPRO's Support

6/30/2020 (Permalink)

Here at SERVPRO we understand that a family makes a home, but a home keeps them safe. We are here to help keep you safe from illnesses by cleaning the mold in your home, removing the soot after fires, and keeping your home in tip top shape so that if the worst comes you're safe and can focus on what really matters, each other. During this time it’s important to keep one another safe, our preventative cleaning can do just that for you. At SERVPRO we believe that family comes first and your safety is our top priority, with our consultation and guidance we'll make it "Like it never even happened."

SERVPRO HISTORY

6/26/2020 (Permalink)

WHY SERVPRO SERVPRO HISTORY

Founded in 1967, SERVPRO Industries Inc. is an international leader of fire, water, mold and other specialty cleanup and restoration services. SERVPRO's professional network of more than 1,700 franchises has responded to property damage to emergencies of multi-million dollar disasters.

SERVPRO Mission Statement.

" To develop a team of quality people who focus on excellent service, fairness and mutual respect."

Timely Mitigation is the key to minimizing damage, business interruptions and recovery cost. You and those who depend on you will appreciate the rapid response, expertise and training that enables SERVPRO of Harlingen & San Benito to help you get your home or facility back into operation quickly.

SERVPRO is the only mitigation company with national advertising. You know us and trust us. A trained, uniformed and equipped SERVPRO of Harlingen & San Benito professional will walk you through the job process and then work quickly to restore your property to preloss condition! We have earned the trust of the insurance industry by serving thousands of policy holders and clients with respect and integrity. The more we restore, the less that's needs to be replaced. This helps our clients save millions of dollar each year.

Call us SERVPRO of Harlingen & San Benito at (956)277-0645

Let us help you get back to business

6/17/2020 (Permalink)

Certified: SERVPRO Cleaned Certified: SERVPRO Cleaned

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

 

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

 

Extensive training and specialized products

 

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

 

3 C’s – Consult, Clean, and Certify

 

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

 

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.

Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

 

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

 

Call SERVPRO of Harlingen & San Benito today at (956)277-0645 for your Certified: SERVPRO Cleaned consultation.

 

 

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

 

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.

Serving the Rio Grande Valley

6/11/2020 (Permalink)

Rio Grande Valley Rio Grande Valley

SERVPRO of Harlingen / San Benito is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour emergency service. We’re dedicated to responding faster to any size disaster with the best training, equipment, and experience.

Whether it’s a burst water line in San Juan or fire damage in Weslaco, SERVPRO is the number one choice for all your restoration and reconstruction needs.

We can take damage from any disaster and make it "Like it never even happened."


As residents of the Rio Grande Valley, we’ve seen time after time the strong tradition of neighborly love and assistance. SERVPRO of Harlingen / San Benito wants to fall in line with the same principles that make our community here in the RGV strong and resourceful.

Always ready at a moment’s notice for whatever situation arises:

Water

Fire

Mold

Residential or Commercial

Rain or shine, we’re ready with neighborly assistance.

24-Hour Emergency Service

Faster to Any Size Disaster

Highly Trained Restoration Technicians

A Trusted Leader in the Restoration Industry

Locally Owned and Operated

Advanced Restoration and Cleaning Equipment


Call Us At (956)277-0645

Here in Your Community. Here to Help.

6/5/2020 (Permalink)

We are here to help! Give us a call!

During uncertain times, SERVPRO of Harlingen & San Benito is prepared to help you when it matters most.

Responding during difficult times is what we do, it’s who we are and what we know. Right now, during this most unprecedented moment we share with you, we continue to answer the calls of our neighbors who need us most.

Our business remains open to you as our employees and services are essential during this coronavirus pandemic. If your home or business is in need of cleaning and sanitizing, or any of our core water and fire services, give SERVPRO Of Harlingen & San Benito a call at 956-277-0645 . We are here and ready to serve.

We Are Cleaning Experts

6/5/2020 (Permalink)

We are here to help! Cleaning Experts.

SERVPRO Of Harlingen & San Benito is here to help during this time of need

During this unprecedented time caused by the global pandemic of the coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training:

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Center for Disease and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high touch surfaces such as counters, tabletops, doorknobs, light switches. bathroom fixtures. toilets, phones, keyboards, tablets, and tables.

1. Kitchen/Food Areas

2. Bathrooms

3. Schools/Classroom

4. Offices

5. Retail Spaces

6. Water Fountains

7. Shelving/Racks

8. Sales Counters

9. Carpets and rugs

10. Stair handrails

11. Elevator Cars

12. Playground equipment

13. Fitness Equipment

Specialized Products

The CDC  recommends usages of a labeled hospital grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA approved emerging pathogens claims. While there is currently no product tested against this particular strain if the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today For A Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today

SERVPRO Of Harlingen & San Benito At (956)277-0645

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

We build relationships!

12/19/2019 (Permalink)

Cardinal Team Building friendships to strengthen our community.

Here at SERVPRO of Harlingen/San Benito we go out into the community and discuss how we can help our community be strong and healthy. Whether it be ecological health without nature center, or physical health, promoting prevention of diseases, such as cancer. Our goal is to be active in our community with you!  

We support our local nature center, you should too!

11/26/2019 (Permalink)

Weslaco Nature Center Nature center fundraises money to support their conservation efforts!

SERVPRO of Harlingen/San Benito's team supports the conservation efforts of the Weslaco Nature Center. The "Brew in the Woods" community event fundraises money to support native wildlife and promote community awareness and education of Rio Grande Valley biodiversity and ecological health. It is actually home to many native species, such as the Texas Tortoise, Texas Coral Snake, and Blended water snake. Staff explains the dangers that hunting poses on species population and the ecological web as a whole. The center teaches children and community members about protecting the native environment from invasive species, as well as the implications of invasive species. The center works to fosters a great sense of community and support. We also encourage you to visit your local nature center! 

Spreading Breast Cancer Awareness

11/19/2019 (Permalink)

La Feria Fire Station La Feria firefighters wear pink with SERVPRO of Harlingen/ San Benito!

Our team at Harlingen/San Benito works to improve community health and spread education and awareness on health concerns. Our team would like to share some information on Breast Cancer in South Texas. Please feel free to share! UT Health Science Center states that there is an incidence of 104.1 cases of breast cancer per 100,000 women. Hispanic female population in South Texas have a higher incidence of breast cancer (83.5/100,000) compared to Hispanic female population in Texas. How can we help fight breast cancer and lower these rates? Our team encourages you to ask questions and learn about breast cancer. It is important to ask your doctor about risks, be screened, and if needed, implement a prevention plan that works for you. 

One Year Anniversary of the Great June Flood of 2018

6/26/2019 (Permalink)

Drone Photo by the National Weather Service.

According to the National Weather Service, the damage caused by the rains brought on by severe thunderstorms last year could be compared to the damage brought on by Dolly in ‘08, the last major hurricane to hit our area.

As of June 25th, State of Emergency Declarations were issued for Cameron, Hidalgo and Willacy County.

Although the most affected area was Weslaco, other RGV cities were not immune.

Timeline breakdown

 The following timeline provided by the Mid Valley Town Crier gives a breakdown of the weather events that happened last year.

June 15th & 16th - Meteorologists observe moisture moving across the Gulf of Mexico towards the RGV

June 18th - Pre-dawn storm drops 2-3 inches in Los Fresnos and Harlingen

June 19th - More than 12 in. fall over Duval, Jim Wells & Brooks counties

June 20th - Much of Weslaco became submerged after 16-18 in. of rain fell in less than 12 hours. Brownsville and Los Fresnos we also hit by more rain.

June 21st – Starr County arroyos overflowed their banks when more than 7 inches fell over Rio Grande City. McAllen had rainfall between 6 - 8 inches.

June 22nd - 3 more inches of rain topped of Los Fresnos once again and the McAllen/Mission area.

Damage

Mid-Valley Airport grounds reported 11.36 inches of rain in just 3 hours.

Similar situations were seen throughout the entire Valley… large amounts of rainfall in a very short period. That formula was perfect for overwhelming draining systems and causing mass overflows.

Most of the damage was in large part due to the failure or lack of current infrastructure. Plans were immediately made to improve drainage in the areas that were most affected.

In total, the damage counts amounted to

  • 2500 homes
  • 100+ businesses
  • 2500 vehicles

 Let's Prepare Now!

Hurricane Season has already begun. Spanning from June 1st to November 31st. This means we are to be on the watch for half the year. Plenty of time to prepare and not get caught off-guard.

Let’s take these learning experiences to heart and get ahead of the situation before it becomes a problem.

Should the worst arise, know that you have a neighbor in your pocket with all the resources imaginable to make it “Like it never even happened.”

Who is SERVPRO and Why choose us?

6/17/2019 (Permalink)

SERVPRO of Harlingen/San Benito.

Rey Luna – Sales & Marketing

(3.5-minute read)

I’m greatly enjoying my new position here at SERVPRO of Harlingen/San Benito. I’ve always been in the marketing and advertising field, but never for the restoration sector. One of the things I enjoy the most is sharing all the information I’m constantly learning, from specialized certification courses, or from watching our experienced techs in the field.

I will never look at construction the same way again!

I always get the same reaction every time I’m telling my friends and family about what I do… “I should’ve called you guys!”

The fairly typical scenario we’ve probably all had the misfortune to witness: broken/leaky pipe. It’s more of a common occurrence than I first believed. It’s a major pain to deal with. More so out of inconvenience than anything else. It’s not really that large of a situation to call up your insurance company and file a claim.

The last thing you want to have to do is file a claim and mess with your insurance. So, what do you do?? Guess you grab some towels and buckets and cancel your weekend plans, right?

Guess again! Not so fast!

You may ask: “Well what’s the harm in picking up the mess? It has to get done, right?”

The issue is really about all the things that are lying beneath the surface… behind the walls, under the carpet/tile. The things we don’t see.

  • Do you have pets? No matter how well you’ve cleaned up after them, they leave behind all kinds of germs and bacteria, and when they come back into contact with water, those harmful toxins are reactivated and can leave foul odors/stains, or even worse… get you and your family sick.
  • What year was your home built? This may seem like a pointless question at first, but it really helps us find out what tools we’re gonna need to get the job done the right way. See, in the early ’90s, there was a large amount of Chinese Dry Wall being used in home construction. The difference in this type of drywall is that it is a lot more dense, heavier and may even contain metal. This plays a big role in how long we’d need to leave drying equipment set up.

         The type of insulation of your home is another factor to consider. Carpet? Type of carpet pad? Type of tile? Ceramic? Subfloor? Plank wood floor? You get the idea.

  • Relative Humidity. Well you can just open a window, right? That’ll dry it out, right? Relative Humidity. That’s the difference between humidity in the home vs. outside the home. And the difference in whether you might get mold or not. Unless you have the equipment to test the moisture levels in the air, then it may not be the best idea.

You may be able to mop up the surface, but that’s as far as most will be able to reach. It’s the water you don’t see that becomes the problem. Can’t exactly mop behind your walls, or under your tile. A few weeks may go by and you’ll notice a funky smell that never really goes away… and that’s when you’ll know: mold.

Although at first thought, it may seem like unnecessary, fancy solutions to a simple problem… it’s honestly way more than that. Getting in front of the problem to prevent secondary damage is what SERVPRO does best.

So next time you experience any kind of unexpected mishap, test us out and see what SERVPRO of Harlingen/San Benito can do for you.